Terms & Conditions
Here you will find our general terms and conditions. Please read this information carefully.
Clear rules for your purchase
Transparent terms and conditions
Our general terms and conditions create clarity and security – for a fair and smooth purchase.

- Legal certaintyFor your purchase
- Transparent rulesSimple and clear
- Fair conditionsFor private and business customers
- Right of withdrawal14 days for consumers
This is a courtesy translation. The German version is the legally binding original — in case of any discrepancy, the German text applies.
Scope and Contracting Parties
These General Terms and Conditions (T&Cs) apply to all contracts between OM Outlet Möbel GmbH, Weckbacherstrasse 12, 63937 Weilbach, Germany (email: mail@om-moebel.de) — hereinafter "we" — and users of the online shop (hereinafter "customer" or "you").
Conclusion of Contract
The presentation of products in the online shop does not constitute a legally binding offer, but rather a non-binding invitation to order. By submitting your order, you make a binding offer to purchase. The contract is concluded once we accept your order by sending an order confirmation via email.
Prices and Shipping Costs
All stated prices are final prices including statutory VAT.
Shipping costs: Delivery is free for orders of 49 € or more. For orders under 49 €, the shipping costs are shown in the cart before the order is completed.
Payment Methods
Payment methods: Credit card (VISA, Mastercard), PayPal and Klarna.
Delivery and Assembly
Items in stock are usually delivered within 3–5 working days; for other items the delivery time stated on the product applies. Upon request, we offer delivery and professional assembly at a fixed price.
Retention of Title
The delivered goods remain our property until paid for in full.
Warranty
Statutory warranty rights apply. In addition, we offer a warranty of up to 5 years on many of our products — see the respective product description for details.
Right of Withdrawal
Information on the statutory right of withdrawal for consumers can be found in our separate withdrawal policy. Right of Withdrawal
Liability
We are liable without limitation for intent and gross negligence, as well as under the Product Liability Act. We are also liable without limitation for damages resulting from injury to life, body, or health. In the event of a slightly negligent breach of a material contractual obligation (cardinal obligation), our liability is limited to the foreseeable damage typical for this type of contract. Liability for slightly negligent breaches of duty is otherwise excluded.
Final Provisions
The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). Should individual provisions of these T&Cs be invalid, the validity of the remaining provisions shall remain unaffected.
Dispute Resolution
We are not willing or obligated to participate in dispute resolution proceedings before a consumer arbitration board.
Note: This text is based on the standard formulations commonly used by online shops in Germany (including the statutory model withdrawal instructions). A cost-effective alternative to a full legal review is a free initial consultation with the local Chamber of Commerce (IHK) or a consumer advice center.
Free Delivery
on orders over 49 €
14-Day Returns
shop with no risk
Verified Quality
strict quality controls
0% Financing
pay conveniently in instalments
5-Year Warranty
on many products
Free Delivery
on orders over 49 €
14-Day Returns
shop with no risk
Verified Quality
strict quality controls
0% Financing
pay conveniently in instalments