FAQ – Frequently asked questions

Here you will find answers to the most frequently asked questions. If your question is not included, please contact us.

FAQ

Quick answers to your questions

We have put together the most frequent questions for you – clear, understandable and up to date.

Order & purchase

Answers about ordering, buying and the process in the shop.

Choose the products you want in the online shop, add them to the cart and complete the order at checkout. You can also order by phone, via WhatsApp or directly in the showroom.

No matching answer found?

Our customer service is happy to help.

+49 9373 57 89 916Mon – Fri: 9 am – 6 pmSat: 9 am – 4 pm mail@om-moebel.deWe reply as quickly as possible.+49 175 52 68 479Quick help via WhatsApp

Visit the showroom

Experience furniture live and get personal advice – in Weilbach.

To the showroom

Contact form

You can also send us an enquiry directly via our contact form.

Open contact form

Fast deliveryUsually 3–5 working days

Safe purchaseSecure payment

Easy return14-day right of withdrawal

Personal supportCompetent advice

Free Delivery

on orders over 49 €

14-Day Returns

shop with no risk

Verified Quality

strict quality controls

0% Financing

pay conveniently in instalments

5-Year Warranty

on many products